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Forum Discussion
Help recovering a personal account
I have always had a personal Dropbox account. Soon after joining a company to start up a new department, I set up a company/ teams Dropbox account for easy file transfer. Since I already had an accou...
Mark
Super User II
Super User IIUnfortunately the only people who can do this are the company you used to work for - they need to undelete the account (which must be done within a few days of initial deletion or its not possible) and then remove you from the team rather than deleting it. If they dont do this then I'm afraid there is nothing anybody can do.
Wow, I'm definitely upset to hear this...
I appreciate your knowledge and help; thank you, Mark.
- Mark
Sorry 😞
This is why when you do join a team it almost forces you to set up a second account 'cause as soon as you are "in a team" your data/account and everything is 'owned' by that team.
I understand, and I honestly thought I did that. I had my own file folder then there was the "Marketing Team" folder that the team only had access to.
