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William Tolley's avatar
William Tolley
New member | Level 2
4 years ago

Forced to use single sign-on with university email address

I have had a paid account with Dropbox now for years and recently after moving to a different university for graduate school, I changed the email address to the one I use at the new university. This ...
Account Access
Offboarding
Onboarding
Security
  • William Tolley's avatar
    William Tolley
    4 years ago

    Capitulated. I'm downloading and deleting everything and moving to another provider. Probably Box or self-hosted ownCloud.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
Hey William Tolley, welcome to our Community! 

It sounds like your account is part of a Business team or has been invited to one.

Can you check on your account's plan and let me know? 

Keep me posted, and we'll take it from there!
William Tolley's avatar
William Tolley
New member | Level 2
4 years ago

No, I can't because I can't log in without agreeing to make the university an admin. I believe that they have a business team or whatever, but my account was created over 8 years ago and is a paid plan. I don't understand how using an email address associated with them would suddenly restrict my access to storage that I pay for without giving them ability to see, modify, and delete everything.

  • William Tolley's avatar
    William Tolley
    New member | Level 2
    4 years ago

    Capitulated. I'm downloading and deleting everything and moving to another provider. Probably Box or self-hosted ownCloud.

  • tomnoltoun's avatar
    tomnoltoun
    Explorer | Level 3
    2 years ago

    I did the same, there was no other choice. Especially when you had to register to read a new book. Also recently read heart of darkness essay, used https://studydriver.com/heart-of-darkness-essay/ for this. The book is wonderful and I had to use the university email. With others, registration simply did not work.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi there tomnoltoun, sorry to jump in, but could you elaborate on the issue you're facing so that we can assist further? 

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