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Forum Discussion

William Tolley's avatar
William Tolley
New member | Level 2
4 years ago

Forced to use single sign-on with university email address

I have had a paid account with Dropbox now for years and recently after moving to a different university for graduate school, I changed the email address to the one I use at the new university. This ...
Account Access
Offboarding
Onboarding
Security
  • William Tolley's avatar
    William Tolley
    4 years ago

    Capitulated. I'm downloading and deleting everything and moving to another provider. Probably Box or self-hosted ownCloud.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hey William Tolley, welcome to our Community! 

It sounds like your account is part of a Business team or has been invited to one.

Can you check on your account's plan and let me know? 

Keep me posted, and we'll take it from there!
  • William Tolley's avatar
    William Tolley
    New member | Level 2
    4 years ago

    No, I can't because I can't log in without agreeing to make the university an admin. I believe that they have a business team or whatever, but my account was created over 8 years ago and is a paid plan. I don't understand how using an email address associated with them would suddenly restrict my access to storage that I pay for without giving them ability to see, modify, and delete everything.

    • William Tolley's avatar
      William Tolley
      New member | Level 2
      4 years ago

      Capitulated. I'm downloading and deleting everything and moving to another provider. Probably Box or self-hosted ownCloud.

    • tomnoltoun's avatar
      tomnoltoun
      Explorer | Level 3
      2 years ago

      I did the same, there was no other choice. Especially when you had to register to read a new book. Also recently read heart of darkness essay, used https://studydriver.com/heart-of-darkness-essay/ for this. The book is wonderful and I had to use the university email. With others, registration simply did not work.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi there tomnoltoun, sorry to jump in, but could you elaborate on the issue you're facing so that we can assist further? 

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