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bva974's avatar
bva974
Helpful | Level 5
2 years ago

Error 500 when trying to delete account

Hi,   I got Error 500 when trying to delete my account. I tried with firefox, edge, chrome. Same error every time. Can you help ?   Best regard,   B
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Deleteaccount's avatar
Deleteaccount
New member | Level 2
Hello,
I’m trying to delete my account and I keep getting a 500 error. I tried clearing c&c, incognito, different browsers and nothing.
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hi Deleteaccount, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

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