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Forum Discussion

LauCar's avatar
LauCar
New member | Level 2
3 months ago

Error 500 doesn't let me access my Dropbox account

This occurred first after I saved a .js file and since then it keeps appearing on the screen so I don't have any access to my files and folders     I need to share one of my files (for w...
Account Access
Security
Web
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi LauCar, thanks for bringing this to our attention.

 

Could you try switching browsers to see if this helps?

 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

 

Let me know how it goes!

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