You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

iBorgiey's avatar
iBorgiey
Explorer | Level 3
11 months ago

Enterprise account retrieval & how to gain access?

We have an enterprise account with dropbox that has been cancelled by the previous employee is no longer with the company. If we have the employee's email address access. Will I be able to login to t...
Account Access
iBorgiey's avatar
iBorgiey
Explorer | Level 3

Thank you Megan for the response. 

That is correct it is a business account. I will speak with our IT team with the email address retrieval and update the thread about the result.

 

Thanks and Regards.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Take your time iBorgiey!

 

Enjoy the rest of your day!

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!