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Forum Discussion
tavarria
3 months agoExplorer | Level 3
Can I restore multiple files at once?
I erased all my files on dropbox by mistake. Can I retrieve various files from dropbox backup at once or can I only retrieve one file at a time? The files were deleted about 3 weeks ago.
Nancy
3 months agoDropbox Staff
Thanks for posting on our Community, tavarria!
If you go to your Events page here, do you see a specific deletion event that includes all these files?
If yes, you can click on it and try to restore them all at once.
Let me know if that helps.
- tavarria3 months agoExplorer | Level 3Hi Nancy, Thanks for the suggestion. I went to the link but did not find any event that deleted all of the events, only a few isolated deleted files earlier on. The last event noted was an added file that dropbox sent me on 9/6 with instructions on how to de-link my account, as it was causing me problems with my Mac and my iCloud. See below the last document’s content, any ideas? TonyDropbot Support ChatSolvedID #24220361Created 09/06/24, 02:47 PMTETony Echavarriaabout 2 hours ago
You: Type your own question
Dropbot: Ok. What's your question? (For options, type 'menu').
You: I am trying to retrieve all the folders that I deleted how can I select all the folders?
Dropbot: In order to help, can you tell me a bit more?
Dropbot: Where are your files missing from:
You: Missing from both
Dropbot: If your missing file isn't on dropbox.com, it may have been deleted or moved.First review your deleted files [[https://www.dropbox.com/deleted_files?utm_source=sup&utm_content=chatbot||here]]
To restore the file, click on the file name, then click restore.If the file was moved, you may find it [[https://www.dropbox.com/events?utm_source=sup&utm_content=chatbot||here]]
....
- Mark3 months agoSuper User II
So www.dropbox.com/events isnt showing anything?
ALL additions/deletions etc. are listed there, so if they aren't showing there something else has happened.
Were these files a share at all?
- tavarria3 months agoExplorer | Level 3
Hi Mark, Thanks for your reply. I found my files. At the moment I am working with iCloud and am not synced with dropbox, but I can still access files that are in dropbox. In the future to reestablish sync with you, so that I can see all the files on my computer, do I just re-download the dropbox software and sign in? Tony
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