You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Kevin Elstorp's avatar
Kevin Elstorp
New member | Level 2
2 years ago

How to restore files deleted yesterday

Hi I have a shares folder with my ex girlfriend. We are en the process of leaving each other, but now she has deleted a lot og files and folders. If i Purchase the rewind option, will I then be abl...
FAQ
Restore
  • Jay's avatar
    Jay
    2 years ago

    If the restore option isn't there, then it means it wouldn't be possible to recover the files, even from our end, unfortunately. 

     

    I'm sorry I can't be more helpful on this matter.

Kevin Elstorp's avatar
Kevin Elstorp
New member | Level 2

And yes in the envent page it says it has been deleted, but it is not visible under restore.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

If the restore option isn't there, then it means it wouldn't be possible to recover the files, even from our end, unfortunately. 

 

I'm sorry I can't be more helpful on this matter.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!