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Forum Discussion
mdsioufi
2 years agoNew member | Level 2
restored files are missing
Hi there,
I have deleted my work file from drop box by mistake , when i tried to restore it it restored a fraction of the files that were there originally. many files were not restored
And the files disappeared from my computer.
can any one help
mdsioufi wrote:
No in fact i didn't have enough quota , but the files on my computers that were not synchronised were disappeared completely
If the files weren't synchronized to your Dropbox account, then there would be no way for Dropbox to recover them. Dropbox can only recover files that were synced to your account.
- MarkSuper User II
What is www.dropbox.com/events showing? Had the files initially been uploaded to Dropbox (i.e. did you have enough quota?)?
- mdsioufiNew member | Level 2
Hi there, No in fact i didn't have enough quota , but the files on my computers that were not synchronised were disappeared completely
- RichSuper User II
mdsioufi wrote:
No in fact i didn't have enough quota , but the files on my computers that were not synchronised were disappeared completely
If the files weren't synchronized to your Dropbox account, then there would be no way for Dropbox to recover them. Dropbox can only recover files that were synced to your account.
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