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kdavila's avatar
kdavila
New member | Level 2
2 years ago

Email has changed and I can't access my Dropbox account.

I purchased a new iPhone my Dropbox app asked me to login but the email .....@optonline.net no longer exist. My husband has an account with ....@gmail.com Angel Davila but I pay for mine which renews...
Account Access
Account Settings
Dropbox Basic
Security
  • Mark's avatar
    Mark
    2 years ago

    WOWSER!!

    Never ever ever put personal information on a PUBLIC forum - emails are bad enough but addresses is just dangerous! 

     

    Unless you can access the email account OR a device already logged in the account is pretty much lost: https://help.dropbox.com/account-access/lost-email-access

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

WOWSER!!

Never ever ever put personal information on a PUBLIC forum - emails are bad enough but addresses is just dangerous! 

 

Unless you can access the email account OR a device already logged in the account is pretty much lost: https://help.dropbox.com/account-access/lost-email-access

  • kdavila59 's avatar
    kdavila59
    New member | Level 2
    2 years ago
    Wow!! Mark you are correct about personal info, thank you for the information, it helped me much. I used my 12 recovery words and was able to retrieve my account and I changed my email. Again, thank you. 😊👍

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