You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Santimov's avatar
Santimov
Explorer | Level 3
9 months ago

Disabled account

Hello there, I've been a Dropbox customer for many, many years. Today, for the first time in history, I was faced with the fact that my account [Removed as per Community Guidelines] was disabled. H...
Account Access
desktop
Security
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hi Santimov, thanks for bringing this to our attention.

 

Do you have any ticket IDs from when you contacted the support team?

 

Have you tried contacting the team  by opening an incognito/private browsing window, while not signed into your account, and accessing this link? From there you should be able to contact support. Make sure to pick an email to which you can receive and send emails from.

 

This will help me to assist further!

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