We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Octavian_
7 months agoExplorer | Level 3
Can't move the folder outside Team Folder. Don't see the path.
I am trying to move a folder that is inside a Team Folder, to a folder outside of the team folder and it does not let me view any folders outside the Team Folders as an option. We tried from the User side using the Files tab, from the Admin Console using multiple Admin accounts and in Windows using File Explorer. It is the same issue that happened in the following ticket on your Community:
Note: This is a Dropbox for Business (Enterprise License) account.
- MeganDropbox Staff
Hey Octavian_, welcome to our Community!
Would you mind walking me through the exact steps that you follow on your end, please?
Is this folder a shared folder, or simply inside your Team folder?
Do you get any errors? If you have screenshots, feel free to send them over.
Keep me posted, and we'll take it from there!
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!