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Forum Discussion
Can't find my account after not logging in for years
When i first started using dropbox account i signed up with [removed].i haven't been able to login for a long while because I was sentenced to jail for 4 year 9 month.when i got released and tried to login with the email id [removed] i couldn't.i tried to reset my account [removed] it says if i has a account with that email id i will be able to receive an email.it might goto spam folder.i checked my email id inbox and spam folder and all the other folder that exists in my mail id and i haven't been able to see any emails from dropbox.please please help me with the problem as soon as possible.
Please email my personal email [removed]
[email address removed per the Dropbox Community Guidelines]
Hi @Reehan07
Unfortunately accounts which are not used for more than 12 months are removed for inactivity. Accounts removed for inactivity are not recoverable unfortunately.
https://help.dropbox.com/accounts-billing/settings-sign-in/email-about-inactive-account
- Mark
Super User II
Hi @Reehan07
Unfortunately accounts which are not used for more than 12 months are removed for inactivity. Accounts removed for inactivity are not recoverable unfortunately.
https://help.dropbox.com/accounts-billing/settings-sign-in/email-about-inactive-account
- ( Unfortunately accounts which are not used for more than 12 months are removed for inactivity. Accounts removed for inactivity are not recoverable unfortunately. )due to this reason All my files are gone. I thought this application was useful..but now i know this application is not worth enough to use.thank tou for your sincere answer.
