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Forum Discussion

Keyonkk's avatar
Keyonkk
Helpful | Level 5
3 years ago

Can't access email to get 6-digit code

I can login successfully,  but needs me to check 6-digit code in email.   Before immigration, login dropbox never needs me to check 6-digit code in email. After immigration, it needs me to chec...
Account Access
Security
  • Nancy's avatar
    Nancy
    2 years ago

    Paddy123, is there any chance you have any devices that are still linked to that Dropbox account (via a desktop/mobile app)? 

     

    If yes, please check their notifications as the one-time code may be there.

     

    Let me know how that goes.

samantha6's avatar
samantha6
New member | Level 2

I have tried every way possible to access my account or try to get in touch with somebody to be able to access my account since the email originally used is inaccessible and the 6 digit code they send can't be used.  I have the correct email and password let me in my account so I can cancel this!!!  

uuuu22304's avatar
uuuu22304
Explorer | Level 3
2 years ago

I can login successfully,  but needs me to check 6-digit code in email.

 

Before immigration, login dropbox never needs me to check 6-digit code in email.

After immigration, it needs me to check 6-digit code in email. (same computer)

 

My email account was disabled (long time no use and I forgot the password), I can't login to my email to check the 6-digit code.

I only want to login Dropbox without check email 6-digit code, so what can I do?

  • Merson's avatar
    Merson
    New member | Level 2
    2 years ago

    I reset my phone, I know my Dropbox password but I no longer remember the password to access my email, how do I sign in to Dropbox without two-factor authentication?

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