We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Can't access email to get 6-digit code
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
Hi,
I can totally relate....I contacted support@dropbox.com. I no longer had access to my old email. They had me verify some info...I sent a picture I had that was in the dropbox account I lost access to. They were able to have me set up a new email and attach it to that. If that had failed, I was prepared to contact a lawyer or something. Hopefully that first route works for you!
I’m still in a state of panic, as they are saying they can’t help me if I can’t access my email account, which despite trying I can’t. I can’t just lose all these photos and videos, so I’m trying to work out what my next step is. Everyone has been really lovely, but is does anyone know what the next step is if you disagree with the outcome?
- No any way to sign in only email can access sooooo please pay attention to login gmail account first
- So there’s nobody else I can communicate with about my issue? For such a big company, I don’t believe this can be accurate.
- I have now reached out to legal representation. I don’t know if they will be able to help, but I am going to continue trying everything I can to access the information that is mine.
