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Forum Discussion
Can’t share photos/folder as I can't verify my email
I’ve just made a new Dropbox account a few days ago (I have used Dropbox in the past and never had this issue)
I made a folder with photos in it to share it with others, but I’m unable to share it, a message comes up saying
“ Click "Verify your email" in the email we sent you.
Before that action can be taken, we need to verify your email address:“
But I haven’t got any emails even though I’ve been trying it for days, nothing in my spam folder either.
Hi, Thank you for the reply,
unfortunately that did not work either. I ended up deleting the account all together and made a new one with a different email address which worked. I think what may have happened is that in the past, I had a dropbox account that I then deactivated. I'm not sure but it might have been the same email address and maybe that is what affected it. Hope this helps someone else. I am not sure how to close this off now that my issue is solved. Thank you for all the help anyway
- Hi, thank you for your reply, yes, I’m logged into Dropbox on the app and that’s where I try to share the link to the folder from. When I get the message to check my email, it includes the email address but I left it out in the message I copy and pasted on this forum. I keep clicking “resend” and still no emails. Not sure why
