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Forum Discussion
Can´t login, don´t receive Code and password reset mails
When I try to login it says i get a Mail with a login code - i don´t receive these mails. If I try to reset the password i don´t receive the mails. I already added no-reply@dropbox.com to my email co...
Nancy
Dropbox Staff
Dropbox StaffThanks for posting on our forum, cosimosi!
Just to clarify, have you also checked your spam folder and there’s no sign of the code/password reset email there either?
Let me know.
Yep, no Mails in my Spam Folder, not the one for the code, not the one for the password reset... the account name & mail address is [email removed as per Community Guidelines](I had to create this one to post in the community forum)
- Megan
Hi cosimosi, can I send you an email, in order for us to have a closer look into this?
yes please, thank you. You can write me to [removed per Community Guidelines]
I checked my spam and don´t get the mail, so I added the no-reply@dorpbox.com to my white list too but it doesn't reach me. My mail is [email removed as per Community Guidelines]
