We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
rwoj
9 months agoExplorer | Level 3
Access to a file after logging out
Hi,
I have access to the PDF file that was created from a Word file - after logging out of the account, through the browser history.
This looks like an error. Am I right?
- 9 months ago
Hi again, rwoj! From what you’ve mentioned so far, and especially since this is happening with Microsoft files, I believe that the issue lies in what’s mentioned here ("When you create/open a new file through Office Online, a link to this file is automatically saved to Dropbox for easy access”).
In that case, I’m afraid it’s not possible to prevent those shared links from being automatically generated, but you can always disable them from your Shared tab, like you’ve done already.
If you wish though, I can pass any feedback you have on this to our development team for you.
rwoj
Explorer | Level 3
And one more thing - the PDF file was created automatically from a Word file because I was printing it.
Sorry for not being specific.
Sorry for not being specific.
Nancy
9 months agoDropbox Staff
Hey rwoj, sorry for jumping in.
Can you please log out of your Dropbox account once again, and then try to access this file?
Please take a full screenshot of what you see, and attach it in this thread (if there’s any personal info showing, feel free to remove it first).
I'd like to have a visual, and check this further.
- rwoj9 months agoExplorer | Level 3
Hi Nancy,
I did. I can see I have access to both a Word file and a PDF file generated automatically during printing.
Please note that this time I was working on a Mac, but the first time the situation occurred when I was working on Windows (10). In both cases in Firefox (123.0).
- Nancy9 months agoDropbox Staff
Thanks for these, rwoj! It looks to me that these are shared links, which is why you can access them even while not logged in to your Dropbox account.
If you go here, are you able to see these files in the list of shared links you’ve created on your Dropbox account?
- rwoj9 months agoExplorer | Level 3
Hello Nancy, thank you for your response.
Indeed, the files I mentioned earlier were on the shared list. However, I don't recall sharing them - nor can I find a reason why I would do so.
So I ran a test: I opened Dropobox in my browser and clicked on another Word file that wasn't in the shared links list. The file opened online (Microsoft 365?). I printed it (automatic PDF). From now on, both files (.docx and .pdf) are available through the browser history even after logging out of Dropbox, and links to edit and view the Word file were automatically created.
In fact, there's no need to print - just opening the Word file online automatically adds links for editing and viewing. But - if I then manually remove both links, this no longer happens again.
Thank you in advance for your assistance.
Rob
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!