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Forum Discussion
Want to delete my account - no option available in General setting
I want to delete my account and everything, doc anfd files related BUT unlike what it is said in help center there NO "delete account" option in General settings. Please procede ASAP !!
I'm fur...
audrey smondack wrote:
I want to delete my account ... there NO "delete account" option in General settings.
The option to delete your account should be found at the bottom of your Account page. If you're a member of a team then you won't be able to delete your account. You would need to contact the team admin in that case.
This Company SUCKS - They won't let me speak to a person, The phone number on my bill they send every month is a non-working number and the guy on chat can't even help me to cancel my account!!!!
I am following the instructions exactly.
Dropbox Basic users
Sign in to dropbox.com.
Click your avatar (profile picture or initials) in the upper right corner.
Click Settings.
Under General, click Delete account.
However, There is NO DELETE option under General!!
Frank
Does anyone know how to Cancel this Fing thing!
- Daphne
Dropbox Staff
Hey I_want_to_quit, I'm sorry to hear you're having trouble with this!
If your account is Basic, it may be that you're account is part of a free team. Please check out my previous post here, and let me know if that helps.
Thanks!
