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Forum Discussion
Dmitry Belkin
5 months agoHelpful | Level 5
Dropbox website won't open
I have a problem with access to site dropbox.com. Site not opening.
Ping is working normally:
PING dropbox.com (162.125.248.18) 56(84) bytes of data. 64 bytes from 162.125.248.18: icmp_seq=1 ttl...
- 5 months agoI don’t know what happened but problem has gone without rebooting computer and router. Now site and application working normally. Thanks for response.
Walter
Dropbox Staff
Thanks for the screenshot Dmitry Belkin
In that case, can you reboot your computer and internet router and let me know how it goes?
If you have a security program running as well, you can temporarily disable it as a test too.
When it comes to the desktop app, can you send me another screenshot of the app's exact status and version as shown in your system tray/menu bar?
Dmitry Belkin
5 months agoHelpful | Level 5
I don’t know what happened but problem has gone without rebooting computer and router. Now site and application working normally. Thanks for response.
- Walter5 months agoDropbox Staff
Glad to hear you're back up and running, Dmitry.
Thanks for keeping us in the loop too and have a lovely weekend!
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