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Tito_cm's avatar
Tito_cm
New member | Level 2
4 years ago

Verify Email

I am not receiving my verification email. I have attempted this multiple times, on multiple browsers and platforms as well as my cell phone. I have confirmed with my email security provider that no-re...
Account Settings
Security
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi DH090622, I hope you're doing well! 

 

Do you still face this issue? Have you tried requesting a verification email using a different browser, by any chance? 

 

Let me know more! 

DH090622's avatar
DH090622
New member | Level 2
3 years ago

Yes, I've tried from multiple browsers with no luck.

  • DH090622's avatar
    DH090622
    New member | Level 2
    3 years ago

    And others in my organization are utilizing and receiving emails for their dropbox account just fine.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Sorry to jump in here, DH090622, but have you also checked if the email went to your spam folder?

       

      If not, can we send you an email, so we can investigate on this?

    • MilosVukobradovic's avatar
      MilosVukobradovic
      New member | Level 2
      2 years ago

      Works fine and okay

    • voopster's avatar
      voopster
      New member | Level 2
      2 years ago

      yes

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey voopster, thanks for posting on our Community!

         

        Can you check your spam folder, to see if the email went there? If not, try adding no-reply@dropbox.com to your email contacts and then try to verify your email address again.

         

        Let me know how it goes.

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