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Forum Discussion

xyz2023's avatar
xyz2023
Explorer | Level 3
2 years ago

Can I change the sender name when sending over a signature request?

When I send documents to get e-signed, the recipients get an email that shows the sender name as just my first name, with all lower case letters.  How do I change this? (It's my work account, so look...
Account Settings
Dropbox Sign
andrewkol's avatar
andrewkol
Helpful | Level 6

Hi Nancy, 

Yes, my full name is there and capitialised - see  screenshot here.

 

 

Cheers

Andy

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hey andrewkol - sorry for the late response.

 

Would it be OK with you if we reached out via email to have a further look internally? 

  • andrewkol's avatar
    andrewkol
    Helpful | Level 6
    4 months ago

    That would be great. Another staff member has reached out though and told me that there is no current solution and it's on a future improvements list? Would love it to be fixed though.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Thanks for the cooperation, Andrew. You've got :envelope: 

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