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Forum Discussion
Not receiving 6 digit verification code
I have been trying to access my dropbox account for the past month and have not received any 6 digit access code emails or any password reset emails, or for that matter any emails from Dropbox. I pay...
Hey Jay,
I had previously added the no-reply@dropbox.com email to my contacts and that did not solve the problem. I was able to pull out my old computer, thankfully, and the code was being sent as a notification and not as an email. So I am in now but if I had not been able to resurrect my computer from the dead things would still be a problem!
Nancy
Dropbox Staff
Dropbox StaffThanks for the ticket number, lityum! Did you also add no-reply@dropbox.com to your email contacts, and checked the notifications on any linked devices?
Hi Again
Unfortunately ı don’t have any linked device
And I added no-reply e mail address in to address book
Unfortunately ı don’t have any linked device
And I added no-reply e mail address in to address book
Of course
[removed per the Dropbox Community Guidelines]That’s that mail that I would like to access
- I selected ‘Forgot your password’. Then I wrote down my email with with I had create my account but I don’t receive any email. I have to tell that I know for sure and I remember my username and password. While I write them it doesn’t say that they are false. So they are correct. Please help 🥺
- I have already checked my spam emails too many times but I didn’t receive anything.
- With that email here in the community I don’t have issues. I still have an account with another email and I have to tell you that I have access to that email. Is it okay to write down my email, hear in public community?
- Ok, so let’s talk via email. You can use the email that I have here on community and from that email I can send you the one which I have problem with log in to my account. Thank you in advance.
