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Forum Discussion

wkloke's avatar
wkloke
Explorer | Level 4
6 years ago

Not getting Password reset email link

Hi all, I did not manage to receive Reset Email from no-reply@dropbox.com. Already check the spam folder and Global whitelist no-reply@dropbox.com. After several tried to login with incorrect passw...
Account Settings
Error Messages
  • wkloke1's avatar
    wkloke1
    6 years ago

    Dear Fiona,

     

    Case has been closed.  Support team has sent me the Recovery Link from another email provider login-support@dropbox.com , instead of no-reply@dropbox.com

     

    Thanks for your help

     

Rainer_Zufall's avatar
Rainer_Zufall
New member | Level 2
I have the same Problem. The pw-reset-link doesn't come to my mail account. Any solutions please ??? Thx.

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