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Forum Discussion

wayneferro1's avatar
wayneferro1
Helpful | Level 6
2 years ago

My phone lost contact to Dropbox

Lots of problems with  dropbox. Now i have lost the contact between my cell phone and my computer, how can i marry the two together again? Thx for your help. Wayne
Account Access
Account Settings
Mobile
  • wayneferro1's avatar
    wayneferro1
    2 years ago

    i AM SIGNED INTO BOTH BUT DIFFERENT PICS ON EACH, PHONE AND COMPUTER

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi wayneferro1, thanks for bringing this to our attention.

 

Are you referring to signing out of the Dropbox mobile app so that it's no longer linked to your account?

 

Are you able to sign back into the account?

 

This will help me to assist further!

wayneferro1's avatar
wayneferro1
Helpful | Level 6
2 years ago

i AM SIGNED INTO BOTH BUT DIFFERENT PICS ON EACH, PHONE AND COMPUTER

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    wayneferro1, if you’re not seeing the correct files on the mobile app, log out of it with these steps and sign back in with the email address and password of your other Dropbox account/the one you're signed in on your desktop app.

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