You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

TEEMOB4's avatar
TEEMOB4
New member | Level 2
6 months ago

Contact support

I have an idea that's very important. When a new Dropbox member creates their account and needs to speak to a live agent. Make sure when they click on contact support, that it actually works and they can actually connect with a live person. And update your FAQ. Because some of the info included is not true and it does not work! Thank you

Account Settings
Create or delete account
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    6 months ago

    Live Support is available if people are a paying user. That has always been the case and is documented in other help files. 

     

    If you have the articles which are incorrect please share here so the Team can pick up and update. 

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