You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

TEEMOB4's avatar
TEEMOB4
New member | Level 2
6 months ago

Contact support

I have an idea that's very important. When a new Dropbox member creates their account and needs to speak to a live agent. Make sure when they click on contact support, that it actually works and they...
Account Settings
Create or delete account
Mark's avatar
Mark
Icon for Super User II rankSuper User II
6 months ago

Live Support is available if people are a paying user. That has always been the case and is documented in other help files. 

 

If you have the articles which are incorrect please share here so the Team can pick up and update. 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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