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bjchoi's avatar
bjchoi
Explorer | Level 4
4 years ago

My dropbox account is deleted

Hello, I have used dropbox for several years (my dropbox mail address was: [Removed as per Community Guidelines]). The problem is that I cannot access my account since 2021. Sep. 2. Resetting passw...
  • Jay's avatar
    Jay
    4 years ago
    In that case, the account sounds like it was fully deleted, and this is a new account.

    However, the team admin might still have the option to transfer your files on the deleted account to another member on the team, including the admin themselves.

    That member could then share those files to you so you can download them or add them to your current account.

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