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Michael G.88's avatar
Michael G.88
New member | Level 1
9 years ago

My account was suspended, how can I access it again?

Hi I have been using DropBox for a long time to send the files to my customers. Recently, one of my customers invited me to join her Business Team. I accepted the invitation, but I was suspecting...
Account Settings
  • Richard P.'s avatar
    Richard P.
    9 years ago

    You need to talk to the admin of your friends Business Team, as it sounds like you accepted an invitation to join their business account, which (unless you follow the prompts otherwise) will subsume your account into the business account. Only the team admin can do anything about this at this stage.

Erin G.'s avatar
Erin G.
New member | Level 1
9 years ago

It's not clear at all. I use DropBox daily and the same thing happened to me. DropBox support had to restore my personal account. It took about a week. 

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