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Forum Discussion
Hanif01
2 years agoExplorer | Level 3
Missing options in sync tab of my desktop app
Hi
I have Windows 10 Enterprise installed on my computer and newer version of Dropbox. Following options are not available in my dropbox preferences while 2 of my colleagues have it.
I already tried to uninstall/install Dropbox and have already up to date windows but still not showing. Can someone help?
Regards
Hanif
Hi Hanif01, how are you today?
Can you let me know more, in regards to the app's syncing status, and how long it's been like that?
Keep in mind that you can adjust the app's bandwidth, by following these steps.
Keep me posted!
- MeganDropbox Staff
Hi Hanif01, let's take a look!
The screenshot you attached here, is what your colleagues see under the app's preferences, right? Can you also send me a screenshot of what you see on your end, under your Sync tab?
Also, which version of the desktop app is installed on your device currently?
Keep me posted!
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