You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Tu R.'s avatar
Tu R.
New member | Level 1
10 years ago

Invalid Email Or Password - Login issue

My team has dropbox downloaded on several devices. Mobiles & Tablets: both IOS and Android. Computers: Mac and PC - yet for some reason we cannot go online (tried most browsers) and access the dropbo...
Account Settings
Error Messages
Security
  • Mark's avatar
    Mark
    8 years ago
    Hi Rainbear,

    Are you using a recent version of Dropbox? www.dropbox.com/downloading

    Does Dropbox give you any errors when it fails?
Rikki R.'s avatar
Rikki R.
New member | Level 1
9 years ago

I am facing the similar issue.. Getting error "Username Invalid or Incorrect" while trying to login via my Laptop. Last time I logged in to Drop box was through my Tab since then I am facing this issue. Can someone give me the solution for this..

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!