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Forum Discussion
Srgreenwood
3 years agoHelpful | Level 5
Incorrect name in Dropbox email
Apologies if this is posted in the wrong place or has already been raised.
On 12/12/2021 I received an email from Dropbox titled 'Updates to our Terms of Service and Privacy Policy'.
This...
- 3 years ago
After carefully reviewing this case, our agents have discovered that this user had entered a string of characters that may potentially be a password into the name field of second Dropbox account. This is why they were sent this email. If you need any further assistance, please don’t hesitate to reach out.
Emmet
Community Manager
After carefully reviewing this case, our agents have discovered that this user had entered a string of characters that may potentially be a password into the name field of second Dropbox account. This is why they were sent this email. If you need any further assistance, please don’t hesitate to reach out.
ZK3_
2 years agoNew member | Level 2
My children created the Dropbox many years ago and I had hardly used it independently! So I am having problems convincing you that I am the same person as indicated in my email ID
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