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Forum Discussion
Incorrect name in Dropbox email
Apologies if this is posted in the wrong place or has already been raised.
On 12/12/2021 I received an email from Dropbox titled 'Updates to our Terms of Service and Privacy Policy'.
This...
After carefully reviewing this case, our agents have discovered that this user had entered a string of characters that may potentially be a password into the name field of second Dropbox account. This is why they were sent this email. If you need any further assistance, please don’t hesitate to reach out.
Hello there Srgreenwood , the email from Dropbox should be addressing your name. By any chance, you entered your password as your name? If you login to https://www.dropbox.com/account/general is your name correctly set?
