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Forum Discussion
Srgreenwood
3 years agoHelpful | Level 5
Incorrect name in Dropbox email
Apologies if this is posted in the wrong place or has already been raised.
On 12/12/2021 I received an email from Dropbox titled 'Updates to our Terms of Service and Privacy Policy'.
This...
- 3 years ago
After carefully reviewing this case, our agents have discovered that this user had entered a string of characters that may potentially be a password into the name field of second Dropbox account. This is why they were sent this email. If you need any further assistance, please don’t hesitate to reach out.
Elixir
3 years agoStar | Level 19
Hello there Srgreenwood , the email from Dropbox should be addressing your name. By any chance, you entered your password as your name? If you login to https://www.dropbox.com/account/general is your name correctly set?
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