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anantkansal's avatar
anantkansal
New member | Level 2
18 days ago

How to reduce the number of licenses?

Hi,

 

I am on Dropbox for Business Advanced Plan with 84 users. Would like to reduce the number of users since our team has been laid off. How do I go about doing it. I am unable to do it using the Admin Console.

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    • anantkansal's avatar
      anantkansal
      New member | Level 2
      17 days ago

      But earlier we used to do the addition or reduction of licenses from the Admin Console - Billing page. This is a very unfair policy for people who have been using Dropbox for many years and sign up for annual plans.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        17 days ago

        Hey anantkansal, you can still add or remove licenses from your admin console; can you let us know exactly what issue you're having with that?

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