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Forum Discussion
How to change phone number on account
I just had to use my emergency code to sign in after changing my phone number. Now how do I change my phone number on the account so I don't get locked out again. But I can't find a place to do it. Can anyone help?
Also, how do I turn off this blasted two-factor ID? It is more trouble than it is worth.
- Daphne
Dropbox Staff
Hello jhwinston, thanks for posting!
You can disable two step verification with the steps outlined here.
If you want to just change the phone number for this, then you can check out how to do this here.
I hope this helps, let me know if you have any questions!These steps do not work. There is no phone field under SECURITY settings. Got any other ideas?
- Megan
Hey mpstru4383, let's investigate together!
Would you be able to give me some additional details, as to why this doesn't work, and what you'd like to achieve?
It sounds like you have access to your Dropbox account at the moment. What would you like to change there? Is this related to the 2FA of the account?
Keep me posted!
