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Forum Discussion

jhwinston's avatar
jhwinston
New member | Level 2
4 years ago

How to change phone number on account

I just had to use my emergency code to sign in after changing my phone number. Now how do I change my phone number on the account so I don't get locked out again. But I can't find a place to do it. C...
Account Settings
Security
mpstru4383's avatar
mpstru4383
New member | Level 2

These steps do not work.  There is no phone field under SECURITY settings.  Got any other ideas?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hey mpstru4383, let's investigate together! 

 

Would you be able to give me some additional details, as to why this doesn't work, and what you'd like to achieve? 

 

It sounds like you have access to your Dropbox account at the moment. What would you like to change there? Is this related to the 2FA of the account? 

 

Keep me posted!

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