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Forum Discussion
How can I merge my two accounts and access the files of both from the same computer?
Hello -
I changed my login when I left my previous company. The account was always my personal account. I can see my previous files on my app which has my old login saved but I can't see my old files when I log in on my desktop since I am using my new login. How can I merge all the information together for my old files and new ones under my current login? When I changed my login, I changed the password in my keeper app so I no longer have the old password under the work email address. Help please!
- Hannah
Dropbox Staff
Hey Amybrodrick1244, thanks for joining us!
There's actually no automatic way to merge your two accounts, but you can share the files from one account to the other.
For example, you can share the files of the account you don't want to keep, with the account you currently have linked to your desktop.
You mentioned you can see your old files on your app, so if you're still logged in there, you should be able to do this.
Let me know if you have any questions.
Hello Hannah - I had more storage on the other account. How do I ensure that I am being charged correctly since I have access to two accounts?!?!?
- Mark
Super User II
Amybrodrick1244 wrote:
Hello Hannah - I had more storage on the other account. How do I ensure that I am being charged correctly since I have access to two accounts?!?!?
You need to make sure you share information from the account you don't want on the computer to the one you do (i.e. paid) and then make sure that is the one syncing to that machine.
