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Forum Discussion
ehazbiu
2 years agoExplorer | Level 4
Dropbox Office and Personal Account ; How can I merge two accounts?
Hello all.
I have a problem now with my account in Dropbox. All started when my office included me on their plan to gain access to all files for which i used my personal email which was linked to my personal Dropbox account. In that time Dropbox asked me for a second email address to link my personal account and my personal email got stuck to my office plan. Now i have kind of 2 accounts with 2 different emails. How can i go back to have only one account where i have all my files and not going from one to other. How can i merge the two accounts?
Thank you in advance.
Yes, it should work and you'd still have access to the files ehazbiu.
- WalterDropbox Staff
- MeganDropbox Staff
Hi ehazbiu, oddly enough it sounds like you're using two individual accounts, and not a Business, and an individual one.
Has the admin of the team removed you from the team by any chance? Do you have files in both of these accounts?
What you can do is use a Shared Folder to move everything from one account to the other, or, download and re-upload everything between the two. You can see more about this here.
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