You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Room2's avatar
Room2
New member | Level 2
3 months ago

How to unlink an inactive Dropbox team account from my personal one

I have a business account that is inactive for over 1 year. The business has been shut down and the associated email is no longer available. I have the account password but i cant access without a code that is sent to the business email (email is inactive). I want to de-link this account from my personal account to be able to link other accounts. Can you please help me?

  • Hey @Room2, thanks for joining the Dropbox Community!

     

    You should be able to unlink your paired Dropbox accounts, by following the steps in this article.

     

    Let me know how it goes.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey @Room2, thanks for joining the Dropbox Community!

     

    You should be able to unlink your paired Dropbox accounts, by following the steps in this article.

     

    Let me know how it goes.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!