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Forum Discussion
ECB
2 years agoExplorer | Level 3
Dropbox folders appearing on desktop
Hi, I have a new laptop and I set up the drop box to sync files. On my new computer all the folders and files in my drop box are appearing on my desktop. In file explorer, I click on Drop box icon...
ECB
Explorer | Level 3
Hi @Hannah
I am currently a Basic User. On my old laptop I think the Dropbox folder was under MyDocuments.
I think you've understood what I'm talking about. On my old laptop, when logged in as a basic user, I have a dropbox icon on the desktop > I click on this and it takes me into the folders and files I have on drop box.
I seem on my new laptop to have both - a dropbox icon on my desktop > I click on this and it takes me to the folders and files I have on drop box.
I also seem to have the same on C:\Users\***\Dropbox. i wonder if I've duplicated it some how?
I'm worried if I delete one of them, it will delete it in both locations
Megan
2 years agoDropbox Staff
Hey ECB, would you be able to send me a couple of screenshots of the icons and paths, in order for me to have a full visual?
Having your Dropbox icon on your desktop is expected. You mentioned that on your new laptop you seem to have both, can you let me know what you're referring to?
Is it possible that you're referring to the path of your Dropbox folder?
- ECB2 years agoExplorer | Level 3
Megan Thank you for the offer. Here are the screen shots of my old laptop and my new laoptop.
Is this what you were asking for? Many thanks!
New laptop
- Hannah2 years agoDropbox Staff
Thanks for these screenshots, ECB!
From what I can understand from them, it seems that on your new computer, you've enabled our backup feature, which backs up your desktop files to Dropbox.
Is this something you intended to do, when you installed Dropbox on your new computer?
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