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RiB's avatar
RiB
New member | Level 2
2 years ago

Different Dropbox addresses on two different devices; how can I have the same address on both?

I have recently had trouble syncing on different devices and discovered that the dropbox address is different on each device.  How can I reset the addresses please?
  • Hannah's avatar
    2 years ago

    Hi there, RiB, thanks for reaching out to our Community!

     

    If you see two different addresses on your devices, that means that you have two different Dropbox accounts linked to those devices.

     

    So, you'll need to figure out which one you want to keep, sign out of the one you don't want, and then sign in with the correct one.

     

    You can see how to sign out of your devices here.

     

    Let me know if you have any questions.