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Forum Discussion
Can't Change Email Address
I'm trying to change the email address for my account but something's not working right. I went to Settings and clicked to edit email. From there I get a popup asking for the new email address, a fi...
Megan
Dropbox Staff
Dropbox StaffHi ovolkov, let's see what we can find together on this!
From what I understand, you're trying to change your account's email address and that change doesn't go through. Am I correct on this?
If that's the case, have you maybe tried a different browser to see if the behavior there is the same?
Let me know.
From what I understand, you're trying to change your account's email address and that change doesn't go through. Am I correct on this?
If that's the case, have you maybe tried a different browser to see if the behavior there is the same?
Let me know.
I am having the same problem. I've followed the process to edit my email address many times on 3 different browsers without success. I just get the first of my email address boxes turn red and a red cross outside it. I no longer have access to the listed email address so please reply to my new address [removed]
[personal information removed per the Community's Guidelines]
