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Forum Discussion
Can't Change Email Address
I'm trying to change the email address for my account but something's not working right. I went to Settings and clicked to edit email. From there I get a popup asking for the new email address, a fi...
When I try to change inbox.ru to gmail.com, my login still remains [email removed as per Community Guidelines] is displayed in my account and I confirmed the email.
Please reply me to [email removed as per Community Guidelines]
Please reply me to [email removed as per Community Guidelines]
- Megan
Dropbox Staff
Hi ovolkov, let's see what we can find together on this!
From what I understand, you're trying to change your account's email address and that change doesn't go through. Am I correct on this?
If that's the case, have you maybe tried a different browser to see if the behavior there is the same?
Let me know.I am having the same problem. I've followed the process to edit my email address many times on 3 different browsers without success. I just get the first of my email address boxes turn red and a red cross outside it. I no longer have access to the listed email address so please reply to my new address [removed]
[personal information removed per the Community's Guidelines]
