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Forum Discussion
xyz2023
2 years agoExplorer | Level 3
Can I change the sender name when sending over a signature request?
When I send documents to get e-signed, the recipients get an email that shows the sender name as just my first name, with all lower case letters. How do I change this? (It's my work account, so look...
Nancy
Dropbox Staff
9 months agoHey netsquire! Are you also using Dropbox Sign to send over those signature requests? You’re not using your Signatures tab here, correct?
netsquire
9 months agoHelpful | Level 6
I don't understand your question. Do you have two different products?
- Nancy9 months ago
Dropbox Staff
At the moment, you can send a signature request either via your standalone Dropbox Sign account or via your Dropbox account (or www.dropbox.com), by going to your Signatures page here (you can also check this page for more info).
- netsquire9 months agoHelpful | Level 6
I'm referring to the Signatures within Dropbox. It doesn't show my name.
- Megan9 months ago
Dropbox Staff
Hey netsquire, you can customize the basic profile settings of your account on the Dropbox Sign Profile page.
Log into your Dropbox Sign account from www.hellosign.com.
Click your initials at the top right corner of your screen.
Then click on Settings.
Go to your Profile Tab.
Edit the name.
When you're done, scroll down to the bottom of the page and click Save.
Can you give it a go, and let me know if you come across any problems?
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