Forum Discussion

xyz2023's avatar
xyz2023
Explorer | Level 3
2 years ago

Can I change the sender name when sending over a signature request?

When I send documents to get e-signed, the recipients get an email that shows the sender name as just my first name, with all lower case letters.  How do I change this? (It's my work account, so look...
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netsquire's avatar
netsquire
Helpful | Level 6
9 months ago
Is there a solution for this issue? In my case, it uses my email address as my name and then repeats the email address. It looks unprofessional.
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hey netsquire! Are you also using Dropbox Sign to send over those signature requests? You’re not using your Signatures tab here, correct?

    • netsquire's avatar
      netsquire
      Helpful | Level 6
      9 months ago

      I don't understand your question. Do you have two different products?

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        9 months ago

        At the moment, you can send a signature request either via your standalone Dropbox Sign account or via your Dropbox account (or www.dropbox.com), by going to your Signatures page here (you can also check this page for more info).

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