You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
xyz2023
2 years agoExplorer | Level 3
Can I change the sender name when sending over a signature request?
When I send documents to get e-signed, the recipients get an email that shows the sender name as just my first name, with all lower case letters. How do I change this? (It's my work account, so look...
xyz2023
Explorer | Level 3
Hi! Yes, I'm using DropBox Sign (no 3rd party) - it's the free version. I sent out a request for signature to a client and the email they received had only my first name in all lower case as the sender. But when I look in my settings, my full name is listed, with proper caps. (Sorry, I can't really send a screenshot b/c it has confidential client info on it?)
xyz2023
2 years agoExplorer | Level 3
It may be pulling my first name in lower case from my email address (my email is firstname@company etc)...? But not sure why only that would show up as the sender? (It's not showing the whole email address, which would at least be better!)
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!