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Joe_wit's avatar
Joe_wit
Explorer | Level 3
3 years ago

Account hacked and email changed

Hello,   My Dropbox account has been hacked and my email address changed so that I am now unable to access my files (but the hacker is). What can I do about this please? This is my personal infor...
Account Access
Account Settings
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M14NOJ's avatar
M14NOJ
New member | Level 2
3 years ago

Hello!  Can someone help me to regain control of my hacked Drop Box account please?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    M14NOJ wrote:

    Hello!  Can someone help me to regain control of my hacked Drop Box account please?

    You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

     

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