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Forum Discussion
Account hacked and email changed
Hello,
My Dropbox account has been hacked and my email address changed so that I am now unable to access my files (but the hacker is). What can I do about this please? This is my personal infor...
Hannah
Dropbox Staff
Dropbox StaffHey Joe_wit, thanks for bringing this to our attention and sorry to see that you're having this issue.
Do you still have access to the email address previously connected to your account?
Can I reach out to you on the address you have here on the Community, so we can look into this more closely?
Let me know.
Do you still have access to the email address previously connected to your account?
Can I reach out to you on the address you have here on the Community, so we can look into this more closely?
Let me know.
Yes, of course!
