You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

DTM's avatar
DTM
New member | Level 2
7 years ago

Will I lose my files if I downgrade?

If i decide that i am not going to go ahead with my Dropbox Business subsription? Am i going to lose all the files that i have got on the app already?
cancellations
dropbox business
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Plans
  • Jay's avatar
    Jay
    7 years ago
    Hi there, Dropbox doesn’t delete your files if you downgrade your account.
     
    All that will happen is that syncing will stop if your account is overquota after the change.
     
    Hope this helps clarify matters!
DTM's avatar
DTM
New member | Level 2
7 years ago

Thank you for that, much appreciated. But all the current files will still be alright?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    Yep, nothing happens to those files!

    • DTM's avatar
      DTM
      New member | Level 2
      7 years ago

      Thank you so very much for your reply & your time.

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