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Forum Discussion

AngelaS238's avatar
AngelaS238
Explorer | Level 3
3 years ago

Upgrade account and paid but nothing happend

I upgraded My account last week. I paid for one year but I didn’t received a confirmation mail. And the account hasn’t been upgraded. Van someone help?
Billing
Payments
Plans
upgrades
Nonnsama's avatar
Nonnsama
Explorer | Level 3
2 years ago
Hi
I am getting similar issues to others. In that I have a paid subscription that gets charged but does not upgrade comes up with the standard 2gb. Go to upgrade says I already have one. Go to restore purchases and it again fails
Unable to restore NSURLErrorDomain error409.
Thanks
  • Nonnsama's avatar
    Nonnsama
    Explorer | Level 3
    2 years ago
    I’ve deleted the account and the app and reinstalled. Removed from subscriptions in Apple and reinstalled. Nothing works. Very frustrating.

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